In turn, members play a role in shaping the coverages that Nationwide provides. For more than 60 years, Farm Bureau leaders from around the country have voiced their suggestions and questions directly to company leaders at Nationwide’s policyholder conferences.
Policyholder suggestions at previous meetings helped spur Nationwide policy innovations such as coverages for pollution liability, agritourism activities, fixed equipment breakdown and defense against unwarranted animal cruelty lawsuits. Other changes resulting from customer input have included display of Farm Bureau member status on Nationwide auto policies and proof-of-insurance cards, OFBF member discounts on a broad range of Nationwide policies, and the auto accident forgiveness option.
Five OFBF leaders took part in Nationwide’s 2012 National Policyholder Conference, Aug. 27-28 in Des Moines, Iowa. They joined participants from eight other Farm Bureaus in addressing agricultural and insurance issues to keep Nationwide in tune with members’ needs and expectations.
Former leaders of the Ohio Farm Bureau and current Nationwide directors Tim Corcoran and Terry McClure heard first-hand the interests of customers and Farm Bureau members. Gary Douglas, president of Nationwide Agribusiness, and several members of Nationwide’s management team also listened to member comments.
Topics discussed included policy questions and coverage needs and included risk management, pollution claims, safety training, agritourism, legal coverage, commercial trucking, interstate trucking, pet insurance, liability with uninvited visitors and other risks that farmers face. Exchanges such as these also take place at a similar conference conducted by Nationwide each year specifically for Ohio Farm Bureau members and for members of eight other Farm Bureaus that sponsor the company.Photo Caption:Ohio Farm Bureau leaders talk with Nationwide at Nationwide’s National Policyholder Conference. From left: Nationwide Board Member Terry McClure, Sr. Director Legislative and Regulatory Policy Yvonne Lesicko, Athens County President David Bright, Auglaize County President Don Baumer, Vice President Public Policy Adam Sharp, Coshocton County President Rick Haines and Nationwide Board Member Tim Corcoran. Photo courtesy of Nationwide.